FAQs

    Payment & Booking

    How Can I Make A Reservation?
    Reservations can be made through our contact form, by emailing , by calling our team directly at 506 8748 9812, or via Airbnb. We’ll confirm availability and guide you through the booking process.
    Our Villas
    We accept all major credit cards, bank transfers, and selected digital payment platforms. Full details will be provided during the booking process.
    Yes, a deposit is required to secure your reservation. The remaining balance is due prior to your arrival date. Our team will provide all payment details upon booking.

    Modifications are subject to availability. Cancellations made within our specified timeframe are eligible for a refund. Please refer to our booking terms for complete details.

    Our pricing is transparent and inclusive. Any optional services such as private chef bookings or spa treatments are available at additional cost and can be arranged through our concierge.

    Property Details

    What Amenities Are Included In The Rental Villas?

    Each villas features a heated private pool, gourmet kitchen, fireplace, smart home technology, premium linens, high-speed WiFi, 65″ HDTV and free parking.

    We do not accept any pets on the property
    We have a minimum stay requirement that varies by season. Please contact our concierge team for specific details about your desired travel dates.

    Location & Surroundings

    What Attractions Are Near Lakay Monteverde?
    Monteverde is renowned for its cloud forest reserves, hanging bridges, zip-line canopy tours, butterfly gardens, coffee plantations, and stunning waterfalls—all within easy reach.
    The charming town of Santa Elena is just a short drive away, offering local restaurants, artisan shops, supermarkets, and cultural experiences.
    Yes, Santa Elena and the surrounding area offer diverse dining options from traditional Costa Rican sodas to international cuisine. Our concierge can recommend and reserve the best local restaurants.